Native Multilingual Customer Support & B2B Sales Outsourcing

Transform your helpdesk into a growth engine.

Don’t just answer tickets, close deals. Our native agents in 20+ languages act as your local team, combining omnichannel customer service with active B2B lead generation and account management.

Multilingual Customer Support & Ecommerce CX:

Native agents in 15+ languages. Turn outsourced customer service into a retention engine, not a cost center.

Stop losing international sales to language barriers. Our multilingual customer support teams act as a true extension of your brand, managing the entire customer journey in the buyer’s native language. We move beyond simple „ticket resolving” to active relationship building.

Omnichannel B2C Support: We meet your customers where they are—Phone, Email, Live Chat, and Social Media. Our native fluency drives pre-sales conversion and resolves post-sale claims quickly, protecting your seller ratings.

Hybrid 24/7 Operations: By combining human empathy with advanced helpdesk software, we ensure continuous coverage. We use AI to handle routine queries instantly, while our native experts solve complex issues that require a personal touch.

Dedicated Brand Management: For high-volume sellers, we provide dedicated agents trained specifically on your products, ensuring specialized management for complex orders, returns, and VIP client relations.

Support Your Customers 24/7

B2B Sales Outsourcing & Account Management


Your instant local team. We handle lead acquisition and contract negotiation without the hiring risk.

Don’t just wait for orders to arrive. Our B2B inside sales outsourcing teams proactively hunt for new business in your target markets, acting as your dedicated local branch without the overhead of establishing a foreign entity.

  • Targeted Lead Acquisition: We execute aggressive outbound campaigns (Cold Calling, LinkedIn, Email) using native agents who master regional business etiquette. We fill your pipeline with qualified opportunities in markets where you have no physical presence.
  • Local Sales Funnel Execution: We manage the execution of the mid- and lower-funnel sales process. From initial lead qualification to contract negotiation, we nurture prospects in their native language to maximize conversion rates for B2B contracts.
  • Dedicated Account Management: Retain your high-value partners. Our specialized agents handle wholesale order processing, distributor negotiations, and long-term relationship management, ensuring your B2B clients feel supported locally.

Performance Marketing Execution: While our Strategy team defines the roadmap, our operational agents manage the real-time execution of localized PPC campaigns (Google/Meta) and SEO tasks, ensuring immediate feedback loops between ad spend and sales results.

Scale Your International B2B Sales

International Back Office & Virtual Administration

Look local, operate remotely. Get local phone numbers, return addresses, and virtual assistant support.

Establish a fully functional local branch without the overhead. We outsource the essential international ecommerce services and back-end administration that allow you to operate compliantly in a new market from Day 1.

  • International Operations & Admin: We handle the bureaucracy so you don’t have to. Our team manages foreign documentation, facilitates basic legal mediation, and ensures strict operational adherence to local market guidelines.
  • International Personal Assistant (IPA): Get „boots on the ground” without hiring an office manager. We provide a dedicated virtual assistant to handle specialized business consulting, vendor research, and local operational errands in the target market.

Local Trust Infrastructure: Eliminate the „foreign company” friction. We provide local DID phone numbers (so B2B/B2C clients call a domestic line) and physical correspondence addresses, parcel return address, instantly boosting brand trust and answer rates.

Establish a Local Presence Today